Orders placed on the internet are given priority over phone orders. Phone orders can take an additional 2 or 3 days to complete. Any orders placed without complete contact or bank information may not be completed or in the case of orders with only a mailing address and no phone or email address; they may be deleted without notice. We need all the information to verify that you have placed the order and that it is being sent to the correct address.
All prices are given in U.S. dollars.
Credit card transactions are welcome, as long as they are verified. Any transactions may be canceled for any reason, if they don't check out to our satisfaction. We accept MasterCard and Visa. We reserve the right to refuse any transaction for any reason. Because of changes in Visa/Mastercard seller agreements, items on back order may have to be charged before the items is shipped, rather than holding the order information. Personal checks and money orders are accepted but must clear the bank before any order is shipped.
Do not send cash!
Not responsible for typographical or transcription errors. All pictures are used for illustration purposes only and may not always depict the product advertised, or its current packaging.
All products are sold as is.
We hope you enjoy what you purchase from us and find it truly useful. We hope the service we provide is better than any other vendor you have used. If not let us know.
E-mail or call us before returning any product, as we may be able to resolve the problem beforehand. Satisfied customers are, of course, the source of our success, so obviously we want you to be happy. Returned items must be in original box or package and in original condition with all warranty papers, instructions and box contents as from the manufacturer. Package must be complete including any UPC and serial number stickers if they apply. Any items not returned will not be refunded, or a charge may be assessed for their replacement (minimum charge 20% of the item cost, or $ 3.00 which ever is more). Damaged boxes or equipment with removed UPC and serial numbers will not be refunded and will be returned to sender at their expense. On returned items, we DO NOT reimburse for shipping charges.
Shipping charges are extra. We ship by FEDEX , UPS or US Post Office at our option, you can specifically request a preferred carrier and we will do our best to comply if we can. Shipping charges are not refundable; especially if the wrong address, email and telephone number are given and we or the freight carrier cannot deliver and the package is returned to us. Additional charges may apply for other services or over weight items. On oversized or overweight items that must have additional shipping costs, we will contact you with the information and exact total before we ship the item.
We do not ship any orders COD or Drop shipped. We are not responsible for length of shipping times, lost packages or misplaced packages. Expect shipping to take up to 2 weeks, unless shipped by AIR or Fed Express. Rush, express or next day air shipping is not available internationally. APO and certain Non-continental USA addresses may also have an extra delivery fee attached.
All new equipment is USA warranty, from the USA distributor or manufacturer, in original factory packages, unless otherwise specified. Sometimes discontinued or old products are sold as new, even thought he packages may look worn. This will happen on very old or discontinued products. Anything USED will be marked USED. A 10 day "grace" period will apply on all purchases. If you don't like it return it for a refund. See returns listed below. No other warranty is implied or given by us. All warranty work is performed by the manufacturer. Batteries, lamps and bulbs have no warranty.
Not all prices show on website may match the showroom price or stickered price.
All prices are subject to change without notice. Orders in house will be honored during price changes as long as we have the items in stock.
All our prices are fair and a value for the service and product received. Significantly lower prices does not necessarily mean a better value - caveat emptor - "Let the buyer beware"